Handling Water Quality Complaints

In this course, the student is introduced to the everyday processes and operational decisions that go into the operation of an activated sludge treatment system. The curriculum will cover ABC needs to know criteria for all advanced wastewater license levels. The student will be exposed to more advanced math calculation that are integral for the daily operation of an activated sludge plant. This course offers 12 continuing education points for the wastewater operators and wastewater laboratory analysts.

This course is designed for individuals directly involved in a Cross Connection Control program, staff and management alike. Students will learn about the essential elements of a program, as well as how to develop and manage an effective Cross Connection Control Program.

This classroom/hands-on course is for anyone wanting to understand the basic maintenance and repair principles of backflow prevention assemblies.

For anyone wanting to get the latest information regarding backflow prevention assembly and testing requirements. The course is designed to not only provide the latest backflow information, but it is also a forum to answer any questions that students may have.The students will learn many of the concepts related to cross connection control through backflow prevention assemblies.

This is a basic introductory course for any water professional. Basic requirements and procedures for confined space entry are discussed. A review of case studies involving confined space accidents is also conducted. The purpose of this course is to promote a proper understanding of and identification of permit entry/non-permit entry confined spaces. Upon completion, each student will be exposed to multiple pieces of safety equipment and the proper use/care of that equipment.

This course prepares students to gain a better understanding on the formation and treatment processes associated with Disinfection Byproducts (DBPs) in drinking water.

This course is a brief overview of the material covered in the Distribution Systems Operation & Maintenance course.

This brief course covers the typical laboratory methods that are typically used by drinking water treatment operators. A substantial portion of the class is dedicated to the jar testing procedure.

The class covers the required sampling protocol for drinking water samples. While this course emphasizes samples collected for permit requirements (TTHMS, Coliform, etc.), process control sampling is also discussed.

This course is an overview of the process control tests that can be performed by drinking water treatment operators. Special emphasis is placed on the interpretation and response to the process control tests.

This course covers electrical safety, basic circuit properties, and system troubleshooting. The class serves as a primer for understanding how to work on electrical systems.

This course provides an overview of the US Clean Water Act requirements for Fats, Oils and Greases (F.O.G.) and Sanitary Sewer Overflows (S.S.O.) A special emphasis is placed on what the GA EPD requirements are for F.O.G. and S.S.O.

This class is an overview of monitoring equipment calibration and SCADA system troubleshooting.

Advanced overview of pipe installation and material selection review for both water and wastewater piping systems. Covers major safety topics including heavy equipment & trench safety. Upon completion, the student will be exposed to multiple joint fittings, repair techniques & proper hand tool use.

A basic installation and material selection review for both water and wastewater piping systems. Covers major safety topics including heavy equipment & trench safety. Upon completion, the student will be exposed to multiple joint fittings, repair techniques & proper hand tool use.

This course covers how to set up and maintain a preventative maintenance program for water and wastewater plant equipment. The class covers lubricant properties and proper selection for application.

This course is for anyone that moves water. It provides an overview of how pumping stations work and are maintained.

This course provides an overview of the operation and control of wastewater treatment facilities.

The class covers the required sampling protocol for wastewater samples. While this course emphasizes samples collected for permit requirements, process control sampling is also discussed.

This course focuses on the operation and management of small wastewater treatment systems, specifically ponds. The curriculum meets the most recent ABC needs to know criteria, and exposes the student to the content needed to succeed on the Georgia Class 4 Wastewater exam. Upon completion, the student will have a basic understanding of the operation of small wastewater treatment systems, as well as proper sampling techniques for process control and compliance.

This course is for any treatment operator that wants to broaden their understanding of the movement of water and its control. Basic math problems related to water hydraulics are discussed in class. Upon completion, the student should have a greater understanding of major contributors to head loss and basic fluid dynamics.

Do you inspect new water and wastewater installation? If so, this class is for you. Do you know whether or not backflow preventer is appropriate for the hazard involved? If not, this class is for you. Tools, tips, and common practices involved in making sure new installations meet your current specifications are presented in this class.

This course is for anyone in a front-line supervisory position, that wants to broaden their management and leadership skills. The class includes discussions on planning, organization, finances, communication, etc.

This class focuses on the many approved analytical methods for the analysis of nitrogen in both drinking water and wastewater, as well as some troubleshooting of those methods. Upon completion, the student will be exposed to terminology and concepts that will are expected to be utilized by a certified Georgia water and wastewater laboratory analyst.

This training is intended to develop the skills and knowledge necessary to collect field data and handle water samples with a comparable level of rigor as a certified lab technician. The intended audience is individuals whose professional duties require them to periodically collect surface water quality field data and samples for lab analysis, but collection and sampling may not be their primary duty.

This course is designed for anyone who is interested in obtaining a GAWP Backflow Prevention Assembly Tester Certification. This course is a classroom/hands-on course. This should NOT be used for continuing education points. All students will be required to pass the hands-on proctored exam in order to receive certificate of completion. Certificate of completion will not be issued to students that do no pass all three hands-on proctored exams.

For anyone wanting to get the latest information regarding backflow prevention assembly and testing requirements. The course is designed to not only provide the latest backflow information, but it is also a forum to answer any questions that students may have.

This course is a combination of lecture and hands-on laboratory exercises. It meets the training requirements for anyone interested in obtaining the GA Drinking Water Laboratory Analyst certification and will serve as half of the required 48 hours of advanced training for GA Class 2 Drinking Water Operator exam.

This class is designed for anyone interested in obtaining the GA Wastewater Laboratory Analyst certification. This course is a classroom/laboratory hybrid where students will perform many hands-on exercises. The course provides the required training hours for the GA Wastewater Laboratory Analyst certification and half of the required advanced training hours for the GA Class 2 Wastewater Operator exam.

This course covers all ABC Needs-to-Know topics for not only GA Class 2 operator, but also GA Class 1. This provides half of the required advanced training hours for the GA Class 2 Drinking Water Operator exam & pairs with its counterpart Drinking Water Laboratory Analyst. Upon completion of this course, the student will have an understanding of plant treatment troubleshooting, management & system optimization.

This is a basic, entry-level course for anyone considering taking the GA Class 3 Wastewater Operator exam. This course promotes the understanding of how wastewater treatment is performed and controlled. The curriculum was developed through WEF, and is endorsed by ABC. Course content meets the most current needs to know criteria for the Georgia Wastewater Class 3 exam. This course provides the required basic training hours for the GA Class 3 Wastewater Operator exam.

This course places high emphasis on multiple safety topics including heavy equipment & trench safety. This class is for anyone interested in obtaining a GA Distribution Systems Operator certification. The course covers the design, installation, inspection, repair and testing of a water distribution system.

This class is for anyone interested in obtaining a GA Collection Systems Operator certification. The course covers the design, installation, inspection and repair of a wastewater collection system. This course provides the required training hours for the GA Collection Systems Operator certification & meets the ABC Needs-to-Know topics. Upon completion, the student will understand all aspects of conveyance, repair/rehab & the impacts to plant treatment.

This course is intended for any Georgia wastewater operator that wishes to advance their license. The curriculum will cover the most recent ABC needs to know topics as well as more advanced operational troubleshooting scenarios encountered in biological and mechanical treatment systems. This course offers half of the required points needed to be eligible to sit for the Class 2 Wastewater exam.

This course introduces basic troubleshooting of pump/motor systems & basic asset management. This course is the required training in order to sit for the GAWP Maintenance Technologist Class 3 certification. The GAWP Maintenance Technologist (MT) Certification program follows the same levels as the Association of Boards of Certification Plant Maintenance Technologist Certification. Upon completion, the student will be exposed to multiple best practices for repair and installation.

This is a basic, entry-level course for anyone considering taking the GA Class 3 Drinking Water Operator exam & meets the ABC Needs-to-Know topics. This course promotes the understanding of how drinking water treatment is performed and controlled. This course provides the required training hours for the GA Class 3 Drinking Water Operator exam.

This is a basic, entry-level course for anyone considering taking the GA Industrial Wastewater Operator exam and meets the state requirements for training. This course promotes the understanding of the many different techniques used to treat Industrial Wastewater.

This course is for anyone who wishes to have a better understanding of the basic laboratory principles used in the analysis of water and wastewater. The skills covered in this course include volumetric, gravimetric and colorimetric analyses with a discussion on quality control. Students spend time doing many hands-on activities to reinforce material covered in class. The course content will cover current ABC needs to know criteria for all Georgia water and wastewater exams.

This course is a lecture/hands-on course that covers the requirements and methods of a successful drinking water microbiology laboratory. Students will not only review the EPA and GA EPD requirements for an approved laboratory, but they will also perform many hands-on exercises. Upon completion the student will have a much clearer understanding of the expectations and operation of their microbiological lab.

This course meets the latest ABC Need-To-Know Criteria. It covers topics as related to laboratory operation and compliance. It prepares students for current laboratory industry standards.

This is a lecture and hands-on course focusing on the optimization of performing jar tests in the pursuit of drinking water plant operating efficiency. This course helps the operator determine the best sequence to perform the jar test and can be used to evaluate current and proposed chemical use. Simulated raw water samples, lab apparatus, and chemicals are used throughout the workshop.

This course builds on all Maintenance Technologist Class 3 topics and introduces advanced troubleshooting of pump/motor systems & overall asset management. This course emphasizes proper maintenance techniques & strategies to properly manage Predictive, Preventative & Corrective/Reactive maintenance This course is the required training in order to sit for the GAWP Maintenance Technologist Class 2 & 1 certification.

This course is for any treatment operator or laboratory professional that wishes to expand their understanding of chemistry concepts. Students will spend time reviewing basic chemistry concepts and performing several mathematical operations that are found on many operator/analyst certification exams. The course content will prepare any prospective laboratory analyst for the type of questions and content seen on the Georgia water and wastewater analyst exams.

This course provides an overview for anyone working with solids processing, either in wastewater or drinking water treatment. The class covers the processes of thickening, digesting, dewatering and disposal of residual solids. Students will be exposed to the more common dewatering technologies and techniques. The course content will cover the most current ABC needs to know criteria as it relates to handling and disposal of solids in water and wastewater treatment.

This course focuses on the operation and management of small groundwater/purchasing systems. This course will prepare drinking water treatment professionals with the information to take the GA Class 4 Drinking Water Treatment exam & meets the ABC Needs-to-Know topics. Upon completion, the student will have a basic understanding of required compliance sampling, water testing & monitoring requirements.

This class covers the basic math skills for water and wastewater laboratory analysts. The student will be given hands on laboratory procedures to perform that will generate data to be utilized in QA/QC calculations, generating standards, and preparing reagents for analysis. Further, the student will be exposed to sample laboratory analysis calculations. Upon completion the student will have been exposed to the level of comprehension expected on advanced Georgia water and wastewater exams.

This course reviews the basic drinking water calculations that may be encountered on a drinking water treatment or distribution operator certification exam.

This class covers the contents of a typical laboratory quality assurance program and how those contents are created. The student will be given hands on opportunities to generate laboratory data where they will determine if the quality of the data would be admissible under a QA/QC program. Upon completion of this course, the student will have a better understanding of identifying proper laboratory data consolidation procedures.

This course is intended for the operator or analyst that wishes to learn more advanced topics regarding BOD sampling, analysis, and troubleshooting. The course content covers ABC needs to know criteria for the advanced wastewater licenses, specifically the Georgia Wastewater Class 1.

This course reviews the requirements of the US Clean Water Act and NPDES regulations.

This course covers topics as related to laboratory operation and compliance. It prepares students for current laboratory industry standards.

This class will review all the concepts relative to a Maintenance Technologist working in the water industry. We will be reviewing some of the course materials from the Class 3 and Class 2 courses with a focus on more advanced concepts of the highest certification level.

This class covers the basic math skills for both wastewater treatment and collection systems operators. It covers many of the basic types of problems that are found on several certification exams.

This course reviews the requirements of the US Safe Drinking Water Act.

This course is a brief overview of the material covered in the Collection Systems Operation & Maintenance course.