Terms and Conditions

Georgia Water & Wastewater Institute (GWWI) Student Code of Conduct

The purpose of this code is to provide students attending classes taught by GWWI with an effective and safe learning environment. It contains information for GWWI personnel, students, and employers of students including an outline of expected behaviors and the consequences relating to various violations. Expected behavior is behavior that promotes learning and encourages teamwork during the school day. These behaviors are expected both in the classroom and anywhere upon GWWI facility grounds. Students and their employers need to know and understand this code in order to achieve these goals.

Students SHOULD:

Participate fully in the learning process.

  • Students need to report to school and class on time;
  • Attend all regularly scheduled classes;
  • Remain in class until excused or dismissed;
  • Pay attention to instruction;
  • Complete assignments to the best of their ability; and
  • Ask for help when needed.

Avoid behavior that impairs their own or other students’ educational achievement.

  • Students should know and avoid the behaviors prohibited by this code;
  • Take care of books and other instructional materials;
  • Take care of the facility and all associated instructional aids; and
  • Cooperate with others.

Show respect for the knowledge and authority of teachers, administrators, and other school employees or partners.

  • Students must obey reasonable directions;
  • Use acceptable and courteous language;
  • Avoid being rude; and
  • Follow school rules and procedures.

Recognize and respect the rights of other students.

  • All students should show concern for and encouragement of the educational achievements and activity participation of others; and
  • GWWI does not tolerate any type of discrimination or harassment in any of its activities or operations.

Disciplinary action for violations of expected behaviors will include appropriate responses up to expulsion from classes if necessary. In all cases, the rights of individuals will be ensured and protected. GWWI will make every reasonable effort to administer all disciplinary actions consistently.


Cancellation Policy:

Our classrooms have limited seating. For this reason, we require a minimum notice for cancellations. Cancellation requests must be received at least two weeks prior to the start of the course in order to receive a full refund. Cancellations received at least one week prior to the start of the course will be eligible to receive only a 50% refund. We will be unable to provide refunds for cancellations received less than one week prior to the course.

Course Cancellation Policy:

Due to current staff shortages, our class schedules may change on short notice. Please keep this in mind when making hotel reservations to avoid costs associated with cancellations. GWWI is not responsible for non-refundable hotel deposits.

Records Retention Policy:

GWWI policy dictates that all course registration and roster records are maintained for a minimum period of three years. It is our goal to retain class roster information for as long as possible. Training certificate replacements will be guaranteed if the course occurred two years or less from the date of the request to replace. There is a $25 fee associated with issuance of replacement certificates.

Course Delivery Modification Policy:

GWWI reserves the right to modify our course delivery method during emergency situations. In most cases, the course delivery will be converted to live webinar for the shortest period possible to be the least disruptive. Severe inclement weather can be considered an emergency situation.

Digital Distribution of Course Materials Policy:

GWWI's basic method for course materials distribution to live webinar students is digital format. Live webinar classes will provide students with digital course materials when available and students will have no option to receive paper copies. Students may purchase hard copies through our marketplace under student resources. In-person classes are more likely to have paper course materials provided.